Warranty and Insurance
One Year Service Warranty
All of our jewelry comes standard with a 1-year service warranty. The 1-year service warranty covers the loss of any side smaller moissanite/diamonds, stones up to 3.5mm provided If the problem is deemed to be from a structural defect. We do not cover or insure for the loss of jewelry or of larger gems. We strongly recommend obtaining jewelry insurance for coverage against loss. The service warranty also covers one free polishing, and one free resizing. Customer needs to cover the cost of shipping.
It also covers you for free cleanings and check-ups, as well as prong re-tightening every 6 months for one year. Customer need to cover the cost of shipping.
Jewelry insurance is strongly recommended for all jewelry that is worn frequently, especially engagement rings because of the high replacement cost and the fact they are typically worn every day. Jewelry insurance will cover your jewelry against loss, theft, fire, damage, disappearance, etc.
Most insurance companies will require proof of amount paid for the jewelry item and a current jewelry appraisal establishing the replacement cost of the item.
We are able to provide an insurance appraisal upon request before shipping. Please contact firstname.lastname@example.org