Shipping and Return
Since our jewelries are all make to order. Upon ordering your product, it takes about 4 weeks to make the piece. Most items will be shipped out 30 business days after ordering, depending on the ring style and the amount of custom work required.
Shipping within Canada and US
We use Fedex for our shipping. Shipping within Canada and US are free. FedEx shipping to Canada and US takes 2 business days.
We ship to many countries via FedEx International Priority Service, which is the fastest international service that FedEx currently offers.
Currently we offer shipping to:
🇦🇪United Arab Emirates
Please contact us at email@example.com to see if your country is currently listed as a destination or not.
Taxes, Duties, Fees:
Additional import taxes may be imposed by the destination country for international shipping that is outside of Canada. The recipient will be responsible for paying any import taxes, duties or fees levied.
We don't offer shipping to PO boxes. We only ship to residential addresses, and FedEx locations.
All of our rings are custom made to order. All of our custom made pieces are non-refundable/non-exchangeable as we make them specifically for you! Cancellation is not accept when the ring is in production. If you are unsure of whether or not your partner will love the ring you chose, we are able to provide you with a digital version of your ring (design prints) prior to its creation, so that you are fully aware of what the final product will look like before approving your order. For fully custom designs you will be able to make as many modifications to the design as necessary before we begin the production process to ensure you are 100% satisfied. As a result, once the ring is approved by you we will not be able to make any changes thereafter, nor will we be able to refund or exchange or cancel the purchase.